Veterinarian signing contract

An Overview of Veterinary Associate Contracts

As the owner of a veterinary practice, you understand the importance of your employees. Equally important, however, is to have well-drafted contracts in place outlining the nature of the relationship you have with your employees. In addition to outlining your respective roles and responsibilities, veterinary associate contracts serve to protect the employee’s...
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Attorneys sitting together discussing veterinary malpractice case

Dealing With the Stress of a Veterinary Malpractice Lawsuit

Although rewarding, the veterinary profession can be stressful. In addition to the many routine issues that you must address each day, you also must confront unexpected challenges. One such challenge is a veterinary malpractice lawsuit. Unfortunately, a veterinary malpractice lawsuit can arise at any time. Therefore, you must always remain prepared for...
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veterinary practice receptionist greeting patient

Tips for Improving Your Veterinary Practice’s Customer Service

As a veterinary practice owner, you understand the importance of providing your patients with excellent care. However, from a business perspective, it is equally important to provide your clients with great customer service. In other words, if you don’t provide your customers with excellent service, they’re unlikely to remain your customers for...
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veterinary practice client with dog

Tips for Dealing with Difficult Clients at Your Veterinary Clinic

A veterinary practice can be a highly emotional environment. This is understandable; after all, veterinarians treat people’s beloved pets—often under less-than-ideal circumstances. Therefore, as a veterinary practice owner, you must be prepared to deal with challenging situations. In this article, we provide tips for dealing with difficult clients at your veterinary...
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Female vet with client and dog

Protecting Your Veterinary Practice from Legal Action

Like hospitals and other types of medical clinics, veterinary practices operate under constant threat of legal action. Unfortunately, this is simply a reality of providing healthcare service to animals. And although it isn’t possible to eliminate the risk of litigation entirely, there are several steps you can take to drastically reduce your...
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