All businesses must deal with irate customers from time to time. Unfortunately, this is especially true for businesses in the veterinary field. This is understandable. After all, when it comes to people’s beloved pets, emotions can sometimes run high. Therefore, as a veterinary practice owner, it’s important that you have strategies in place for dealing […]

As the owner of a veterinary practice, you understand the importance of your employees. Equally important, however, is to have well-drafted contracts in place outlining the nature of the relationship you have with your employees. In addition to outlining your respective roles and responsibilities, veterinary associate contracts serve to protect the employee’s interests and the […]

Like hospitals and other types of medical clinics, veterinary practices operate under constant threat of legal action. Unfortunately, this is simply a reality of providing healthcare service to animals. And although it isn’t possible to eliminate the risk of litigation entirely, there are several steps you can take to drastically reduce your odds of being […]

Veterinary clinics must comply with the requirements of the Occupational Safety and Health Administration (OSHA). Without these requirements, many workplaces would operate under unhealthy and unsafe conditions. Compliance with OSHA by veterinary clinics increases the safety of patients and employees alike. To ensure that veterinary practices comply with OSHA requirements, the Department of Labor mandates […]

Everyone makes mistakes. Unfortunately, as a veterinarian, mistakes can lead to lawsuits. Therefore, if you own a veterinary practice, it is imperative that you have processes and procedures in place that keep veterinary errors to a minimum. Otherwise, you leave yourself and your practice at risk. In this article, we discuss some common veterinary errors.  […]

As the owner of a veterinary practice, you must provide a high level of care to your clients. Otherwise, you stand to lose current clients and dissuade potential customers from frequenting your business. Not only do those who entrust you with their pets expect you to provide them with the utmost care, they also expect […]

There are many advantages to owning a veterinary practice. For example, as a veterinary practice owner, you can set your own hours, be your own boss, and determine the direction of your business. Fortunately, there are many options available to those interested in practice ownership. One such option is to start a veterinary practice from […]

Like all businesses, veterinary practices face their fair share of challenging situations. From angry customers to increased competition, no veterinary practice is immune. Fortunately, there are strategies available to face—and overcome—such challenges. In this article, we examine some common veterinary practice challenges and discuss ways to successfully address them.  Pricing  Pricing can make or break […]

If your veterinary practice needs legal assistance, there are several things you must consider. After all, choosing the right attorney can be difficult. Fortunately, however, if you enter your attorney search armed with the proper knowledge, the process doesn’t have to be painful. In fact, choosing a veterinary practice attorney can be a pleasant experience […]

Turnover is a fact of life for all businesses—including veterinary practices. And although turnover is common in the veterinary industry, it doesn’t make it any easier to address. Unfortunately, turnover can affect a business in several ways. In addition to the obvious loss of employees, turnover has other negative results for veterinary practices, including increased […]